About Us

From the outset we made a commitment to provide advice to all older people and their families, regardless of means, on all the financial implications relating to obtaining and paying for care.

Since 1991, we have helped thousands of families cope with long-term care problems. We provide advice to individuals who have little or no capital on issues such as rights to care services, local authority charging procedures, obtaining Department for Work & Pensions (DWP) benefits or meeting fees. We also produce an extensive range of fact sheets providing individuals and those advising others with the information they need to obtain what they may be rightfully entitled to.

The advice and information provided by NHFA is independent and entirely funded by income derived from financial advice given. For example, many of the families that contact us because a relative has to pay for their own care do so because the funding of care fees is a complex area. They may be unaware of non-means tested State support available coupled with needing to understand the financial products specifically designed to enable care costs to be met with the potential of preserving capital.

NHFA Advisers are specialists in this area as well as having empathy towards the needs of older people who need care. See Financial Advice.